Privacy Policy

Information Collected

When you browse the Bright Loom website, place an order, or use an account, we may collect:

• Your name and email address.
• Billing details submitted during checkout.
• Order information, including the product purchased and payment status.
• Basic technical information, such as browser, device, and cookie data.

Payment Processing

Payments are processed by the payment provider. Card, UPI, and banking credentials are handled by that provider. Bright Loom receives transaction and payment-status information needed to manage orders.

How Information Is Used

• To process orders and provide digital product access.
• To maintain customer accounts and order records.
• To respond to customer requests.
• To protect the website and help prevent fraud or misuse.
• To meet applicable legal and accounting requirements.

Sharing Information

Personal information is not sold. Information may be shared with service providers when needed to operate the website, process payments, provide digital delivery, or comply with legal obligations.

Cookies

The website may use cookies for shopping cart operation, checkout, account login, and website performance. Blocking cookies may affect some website features.

Data Retention

Order and transaction records may be retained as reasonably necessary for business operations, security, legal compliance, and accounting.

Your Choices

You may request access to or correction of personal information, or request deletion where applicable. Some records may need to be retained to meet legal or accounting obligations.

Policy Changes

Updates to this Privacy Policy will be published on this page.